Last updated: September 3, 2026

These General Terms and Conditions of Sale, hereinafter the "GTC", govern the sale of products carried out on the website www.belverdia.cc between Belverdia and any consumer acting for purposes that do not fall within the scope of their commercial, industrial, artisanal, liberal or agricultural activity.

Any order placed on the website implies the full and complete acceptance of these GTC by the customer.

The applicable GTC are those in force on the date of the order.

1. Seller's identity

The website www.belverdia.cc is operated by:

YUVCHIK DENIS

Operating under the trade name Belverdia

Legal status: SOLE TRADER

Address:
36 Chemin du Collet, 06670 Colomars, France

SIREN: 948 313 945

RCS: Nice

VAT not applicable, article 293 B of the General Tax Code.

Email: contact@belverdia.cc

Hereinafter referred to as "Belverdia" or "the Seller".

2. Purpose and scope

These GTC define the rights and obligations of Belverdia and the customer in the context of the distance sale of the products offered on the website.

They concern in particular:

• hydroponic vegetable gardens ;
  
• seeds and seedlings ;
  
• nutrients ;
  
• sponges and growing media ;
  
• accessories ;
  
• tools ;
  
• as well as any other physical product offered later on the website.
  

The essential characteristics of each product are indicated on its product page before ordering.

Photographs, illustrations, lifestyle images and other visuals are intended to present the products. Some visuals may be retouched, illustrative or generated using digital tools. The contractual characteristics of the product are those described on its product page and in the order confirmation.

3. Product characteristics

Belverdia presents the essential characteristics of the products as clearly and precisely as possible.

The customer is invited to consult the product page before any order, in particular to take note of:

• dimensions ;
  
• capacity ;
  
• electrical characteristics ;
  
• included accessories ;
  
• potentially necessary consumables ;
  
• conditions of use ;
  
• the presence or absence of integrated lighting ;
  
• and, where applicable, digital or connected features.
  

As plants, seeds and crops are living organisms, their results may vary depending notably on the variety, the quality of the seeds, the water, the nutrients, the temperature, the light and the maintenance.

No germination time, yield, harvest volume or growth rate constitutes a contractual guarantee unless expressly stated otherwise.

4. Product availability

Product offers are valid subject to available stock.

When a product becomes unavailable after order validation, Belverdia informs the customer as soon as possible.

The customer may then, depending on the situation:

• wait for replenishment if they agree ;
  
• choose another product ;
  
• or receive a refund of the amounts paid for the unavailable product.
  

No replacement product will be imposed without the customer's agreement.

5. Price

The applicable prices are those displayed on the website at the time of order validation.

Prices are indicated in euros.

They are displayed including all taxes when VAT is applicable.

Any delivery costs or other additional costs are indicated to the customer before final order validation.

Promotions and discounts

Belverdia may occasionally offer:

• promotional prices ;
  
• discount codes ;
  
• bundle offers ;
  
• gifts ;
  
• or commercial benefits.
  

The specific conditions of each offer are indicated at the time of its presentation.

When a price reduction is announced, the reference price used is determined in accordance with the applicable regulations.

6. Order

The customer selects the products they wish to purchase and adds them to their cart.

Before final validation, they can check:

• the selected products ;
  
• their quantities ;
  
• their possible variants ;
  
• their price ;
  
• any discounts ;
  
• delivery costs ;
  
• the total amount of the order ;
  
• their details ;
  
• and their delivery address.
  

The customer can correct any errors before confirming their order.

Final order validation implies a payment obligation.

The sale is considered concluded after:

1. order validation by the customer ;
   
2. payment authorization ;
   
3. and Belverdia sending an order confirmation by electronic means.
   

The order confirmation summarizes the main information relating to the sale.

Belverdia reserves the right not to accept or to cancel an order in case notably:

• of payment failure or refusal ;
  
• of reasonable suspicion of fraud ;
  
• of product unavailability ;
  
• of an obvious pricing error ;
  
• or of a previous dispute relating to the payment of an order.
  

This right may not be exercised abusively.

7. Payment

Payment is due at the time of the order, unless a deferred or installment payment solution is expressly offered.

The available payment methods are those displayed at checkout and may notably include:

• bank card ;
  
• Shop Pay ;
  
• Apple Pay ;
  
• Google Pay ;
  
• PayPal ;
  
• Klarna ;
  
• or any other payment method offered by Shopify or its partners.
  

The availability of these methods may vary depending on the country, the device used and the order amount.

Payments are processed using the secure solutions offered by Shopify and the relevant payment providers.

Belverdia does not have access to the customer's full banking data.

When an installment or deferred payment is provided by a third-party provider, the specific conditions of this provider may also apply.

8. Retention of title

The products remain the property of Belverdia until full payment of their price.

This provision has no effect on the transfer of risks to the consumer, which occurs in accordance with the applicable legal provisions.

9. Delivery

Delivery areas

Belverdia delivers orders in the territories offered at checkout.

The conditions currently offered for mainland France are specified on the Delivery and returns page.

Timeframes

The estimated delivery timeframe or date applicable to the order is communicated to the customer before validation or in the order confirmation.

When several product categories are ordered simultaneously, they may be shipped separately.

In the absence of an agreed timeframe, delivery takes place without unjustified delay and at the latest within thirty days following the conclusion of the contract, in accordance with the Consumer Code.

For information, the website currently displays for mainland France:

• vegetable gardens: 7 to 10 business days ;
  
• seeds: 4 to 7 business days ;
  
• nutrients A+B: 7 to 10 business days.
  

Delivery costs

The applicable delivery costs are indicated before payment.

Delivery delay

In case of delay, the customer benefits from the rights provided by the Consumer Code.

They may notably ask the seller to carry out the delivery within a reasonable additional timeframe and, in cases provided by law, terminate the contract when delivery does not occur within this timeframe.

10. Receipt of the order

The customer is invited to check the condition of the package and the products upon receipt.

In case of a product:

• damaged ;
  
• incomplete ;
  
• incorrect ;
  
• or manifestly deteriorated during transport,
  

the customer is invited to contact Belverdia quickly at:

contact@belverdia.cc

attaching, when possible:

• the order number ;
  
• a description of the problem ;
  
• and photographs allowing to observe the damage.
  

The absence of a reservation made with the carrier does not deprive the consumer of the legal guarantees of which they benefit.

11. Legal right of withdrawal

In accordance with articles L.221-18 et seq. of the Consumer Code, the consumer generally has a period of 14 days from the receipt of the goods to exercise their right of withdrawal, without having to justify their decision.

In case of an order for several goods delivered separately, the period runs from the receipt of the last good when the corresponding legal conditions are met.

How to exercise their right?

The customer can exercise their right of withdrawal:

• by email to contact@belverdia.cc ;
  

The declaration must unambiguously express the customer's intention to withdraw.

Since June 19, 2026, the regulations provide for a free, easily accessible and permanent feature allowing to exercise this right on online sales interfaces.

12. Return after legal withdrawal

After having notified their decision to withdraw, the customer has 14 days to return the product.

According to the procedure communicated by Belverdia.

The direct costs of the return are borne by the customer, unless:

• Belverdia agrees to cover them ;
  
• Belverdia has not previously informed the customer ;
  
• the product is defective or non-compliant ;
  
• or the return results from an error attributable to Belverdia.
  

13. Belverdia commercial policy: return up to 30 days

In addition to the 14-day legal right of withdrawal, Belverdia grants the customer a commercial return option up to 30 days after receipt of the product.

This additional option in no way affects the consumer's legal right of withdrawal.

For requests made after the expiration of the 14-day legal period and up to the 30th day, Belverdia may condition this commercial favor on compliance with the following conditions:

• unused product ;
  
• complete product ;
  
• accessories present ;
  
• absence of damage or trace of use ;
  
• return in the original packaging as far as possible.
  

Return costs are borne by the customer unless otherwise agreed by Belverdia.

This commercial policy does not limit the consumer's rights in case of a defective or non-compliant product.

14. Exceptions to the right of withdrawal

The right of withdrawal does not apply in the cases provided by article L.221-28 of the Consumer Code.

They may notably include, when the legal conditions are met:

• goods made according to the consumer's specifications or clearly personalized ;
  
• goods likely to deteriorate or expire quickly ;
  
• certain sealed goods that cannot be returned for reasons of health or hygiene protection when they have been unsealed after delivery ;
  
• as well as the other exceptions provided by law.
  

15. Refund in case of withdrawal

In case of withdrawal exercised under the legal conditions, Belverdia refunds the amounts due, including standard delivery costs possibly paid at the time of the order.

The refund takes place without unjustified delay and at the latest 14 days from the date Belverdia is informed of the withdrawal decision.

For sales of goods, Belverdia may defer the refund up to:

• the receipt of the returned product ;
  

The refund is carried out using the same payment method as that used during the initial transaction, unless the customer expressly agrees to another method that does not cause them any costs.

Any additional costs resulting from the voluntary choice of a delivery method more expensive than the standard method offered are not necessarily refunded.

16. Legal guarantee of conformity

Products sold by Belverdia benefit from the legal guarantee of conformity, regardless of any commercial guarantee possibly offered.

The seller is responsible for non-conformity defects appearing within a period of two years from the delivery of the good.

Under the conditions provided by the Consumer Code, the customer may notably obtain:

• repair of the product ;
  
• its replacement ;
  
• a price reduction ;
  
• or the termination of the sale when the legal conditions are met.
  

The repair or replacement must in principle be carried out free of charge and within a maximum period of thirty days following the request, without major inconvenience to the consumer.

When a good contains digital elements, the specific rules relating to the conformity of these elements and the necessary updates also apply, when relevant.

The guarantee can be exercised with:

Belverdia

Email: contact@belverdia.cc

ANNEX TO ARTICLE D.211-2 OF THE CONSUMER CODE — GOODS OTHER THAN DOMESTIC ANIMALS

Official text of the box on Légifrance

17. Guarantee against hidden defects

The consumer also benefits from the legal guarantee against hidden defects provided in articles 1641 et seq. of the Civil Code.

This guarantee notably concerns hidden defects existing at the time of sale and making the product unfit for the use for which it is intended or so diminishing this use that the customer would not have bought it, or would have given it a lower price, if they had known them.

The action must be initiated under the conditions and timeframes provided by law.

The action timeframe is notably two years from the discovery of the defect.

According to the legal conditions, the customer may notably choose between:

• returning the good and obtaining a refund ;
  
• or keeping the good and obtaining a price reduction.
  

18. After-sales service

For any question concerning:

• installation ;
  
• use ;
  
• a breakdown ;
  
• a part ;
  
• a functioning problem ;
  
• a guarantee request ;
  

the customer can contact Belverdia:

Email: contact@belverdia.cc

Belverdia may request information reasonably necessary for the diagnosis, for example:

• order number ;
  
• product number or reference ;
  
• photographs ;
  
• videos ;
  
• description of the malfunction.
  

These requests cannot have the effect of depriving the consumer of their legal guarantees.

19. Use of products

The customer agrees to use the products in accordance with:

• their purpose ;
  
• the instructions provided ;
  
• the basic safety rules ;
  
• and, when they exist, the maintenance recommendations.
  

Belverdia does not guarantee horticultural results when they depend on factors external to the product, such as:

• quality of the seeds ;
  
• dosage of the nutrients ;
  
• quality of the water ;
  
• temperature ;
  
• light ;
  
• maintenance ;
  
• diseases or parasites ;
  
• pollination ;
  
• or environmental conditions.
  

This provision does not limit Belverdia's liability in case of a product defect or non-conformity to the contract.

20. Liability

Belverdia is responsible for the proper execution of the obligations resulting from the contract under the conditions provided by the applicable regulations.

Belverdia cannot, however, be held responsible for damages directly attributable:

• to use manifestly contrary to the instructions ;
  
• to an unauthorized modification of the product ;
  
• to the intervention of a third party ;
  
• or to an event presenting the legal characteristics of force majeure.
  

22. Personal data

Personal data collected in the context of orders are processed in accordance with the applicable regulations and the Belverdia Privacy Policy.

The data may notably be necessary:

• for order management ;
  
• for payment ;
  
• for delivery ;
  
• for after-sales service ;
  
• for accounting and legal obligations ;
  
• and, when the customer consents, for commercial communications.
  

For any question relating to personal data:

contact@belverdia.cc

The customer can consult the Privacy Policy to obtain more information on their rights and the terms of their exercise.

23. Proof and retention of contracts

Computerized records kept under reasonable security conditions may be used as evidence of communications, orders and payments occurring between Belverdia and the customer, without prejudice to the consumer's right to provide any contrary evidence.

For contracts concluded electronically relating to an amount equal to or greater than €120, the regulations provide for their retention for ten years and the possibility for the consumer to have access to them upon request.

Any request can be addressed to:

contact@belverdia.cc

24. Complaints

In the event of any difficulty relating to an order or a product, the customer is invited to contact Belverdia first in order to seek an amicable solution.

Email: contact@belverdia.cc

25. Dispute Resolution

In the event of a dispute, the customer is invited to first seek an amicable solution with Belverdia and then, if necessary, with the competent consumer mediator.

In any event, the consumer retains the right to refer the matter to the competent courts.

Recourse to mediation cannot be imposed on them as a mandatory prerequisite to legal action.

26. Applicable Law

These General Terms and Conditions are governed by French law.

Where the consumer resides in another State benefiting from mandatory consumer protection provisions, this choice of law may not have the effect of depriving them of the protection afforded by the mandatory provisions applicable to them.

The competent courts are determined in accordance with the applicable legal rules.

28. Amendment of the General Terms and Conditions

Belverdia may amend these General Terms and Conditions to take into account, in particular:

• a change in the offer;
  
• a change in the operation of the website;
  
• a regulatory change;
  
• or a change of service provider.
  

The General Terms and Conditions applicable to an order are those accepted by the customer at the time of that order.